Automatic gratuity displays server’s bias | Understanding Unconscious Bias in Hospitality

When a server adds an automatic gratuity to the bill of a businessman of color, he feels disrespected and racially profiled. Learn more about the new training from ServSafe Workplace, Understanding Unconscious Bias in Hospitality, at http://ahlei.org/unconscious-bias

Automatic gratuity displays server’s bias | Understanding Unconscious Bias in Hospitality

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When a server adds an automatic gratuity to the bill of a businessman of color, he feels disrespected and racially profiled. Learn more about the new training from ServSafe Workplace, Understanding Unconscious Bias in Hospitality, at http://ahlei.org/unconscious-bias

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