Automatic gratuity displays server’s bias | Understanding Unconscious Bias in Hospitality
When a server adds an automatic gratuity to the bill of a businessman of color, he feels disrespected and racially profiled. Learn more about the new training from ServSafe Workplace, Understanding Unconscious Bias in Hospitality, at http://ahlei.org/unconscious-bias
When a server adds an automatic gratuity to the bill of a businessman of color, he feels disrespected and racially profiled. Learn more about the new training from ServSafe Workplace, Understanding Unconscious Bias in Hospitality, at http://ahlei.org/unconscious-bias
